.png)
5-Day Servicer Response Timeline
0
1
2
3
4
5
30-Day Servicer Decision Timeline
0
5
10
15
20
30
The Borrower Income section documents the income used to evaluate affordability.
Most delays occur when required documentation is missing. Use the application’s checklist to confirm every income source is supported before certifying.
Certify only when complete.
Affordability Defined
Complete Disclosure
Eligibility Influenced
%20(1).png){kind=small}
.png)